Contact Customer Services

6248-0998 or +65 6248-0998

317 Outram Road #02-72, Hotel Holiday Inn Atrium Singapore 169075

(from abroad) - our standard opening hours are 09:00am to 18:00 pm Monday to Saturday. We can't promise an immediate response to your emails but we will always do our best to ensure that your message is dealt with within two hours during normal office hours.  

Important Customer Service Information

Credit Card Security

All Party Pieces purchases take place in a safe environment using the latest SSL (Secure Sockets Layer) encryption technology and a Secure Server. Your payment details are held in an encrypted format until we process your order. When you place your online order your credit card isn't debited until after we retrieve the order and process it through our own computers which are not connected to the internet. Only when your order is packed ready for despatch and in most cases actually sent will we debit your card through our normal banking arrangements.

Toy and Balloon Safety

All the toys selected in the Ministry of Party on-line catalogue comply with the Singapore Toy Safety Regulations and bear the CE mark and age guides where appropriate. Please retain any packaging for future reference. Adults should inflate balloons and supervise their use with children under 8 years.

Customer Mailings

Along with many other Mail Order companies we occasionally make our customer lists (name & address only) available to other carefully selected companies so that they can mail you with information on products or services that may be of interest to you. If you prefer not to receive these mailings please tick the opt-out box on the Registration page or phone or E-mail us at anytime and we will adjust our records accordingly.